Branding & White-Label

Hubby supports custom branding to provide a seamless, white-labeled experience for your travelers. When configured, your brand's visual identity is applied throughout the app experience.

Using the custom_branding Field

When creating or updating a booking, you can specify a custom_branding identifier to apply a specific visual style:

{
  "departure_date": "2026-01-03",
  "email": "customer@example.com",
  "custom_branding": "your-brand-id",
  "package_specifications": [
    {
      "destination": "USA",
      "size": "1GB"
    }
  ]
}

The custom_branding value must correspond to a brand configuration that has been set up in the Hubby platform for your organization.

What Branding Includes

When a branding configuration is active, it can customize:

Custom logos and brand colors in the Hubby app
Email templates with your brand identity
Landing pages and claim pages
In-app messaging and notifications

Multi-Brand Support

Partners with multiple sub-brands can use different brand identifiers for different bookings. This is useful for:

Travel agencies with multiple brand portfolios
Airlines with partner programs
Corporate travel programs with different divisions

Setting Up Your Brand

To configure your brand identity in the Hubby platform:

Contact Support: Email support@hubbyesim.com with subject "Branding Configuration Request"
Provide Assets: Share your logo, brand colors, and any specific design requirements
Receive Your Brand ID: Once configured, you'll receive a brand identifier to use in API calls
Test in Staging: Verify the branding appears correctly using the staging environment

Response Fields

When a booking has branding applied, the custom_branding field is included in the booking response:

{
  "success": true,
  "data": {
    "id": "booking_id",
    "email": "customer@example.com",
    "custom_branding": "your-brand-id",
    "departure_location": "JFK",
    ...
  }
}

Need Help?

Email: support@hubbyesim.com
Subject: Branding Configuration Request

Our team will help you set up your brand assets and provide guidance on the available customization options.